- Roadside Assistance
- From anywhere in Canada or the United States, call us at:
As a Cadillac owner, you deserve the best. Every Cadillac we sell is backed by a program designed to protect you and your vehicle. It’s the Cadillac Shield Program, and it’s the new standard of luxury ownership.
Whether your vehicle requires select regularly scheduled maintenance services or more substantial repairs, our warranties and programs have got you covered. Here is what they offer:
This 4-year/80,000 km (whichever comes first) warranty covers repairs to correct problems in materials and workmanship, including parts and labour.
Cadillac Premium Care Maintenance Program
This program covers select required maintenance services at no additional charge during the first 4 years or 80,000 km (whichever comes first) of ownership.
Powertrain Limited Warranty1 and Roadside Assistance
This 5-year/160,000 km warranty covers select powertrain components. Plus, if you need help during this time (regardless of where you are in Canada or the contiguous United States)2, Roadside Assistance is available 24 hours a day.
Combine these warranties and ownership programs with great features from OnStar®, and taking care of your vehicle becomes more convenient than ever. How? With innovations and apps that do everything from letting you check your oil life monitor from anywhere you have mobile phone service, running regular checks on your vehicle systems, providing turn-by-turn navigation3, and even helping to retrieve your car in the unlikely case that it’s stolen. So all you have to do is enjoy your drive, from beginning to end.
When you purchased your Cadillac, we’re sure you were impressed with its breathtaking design and power. You can feel at ease knowing your decision is also backed by among the very best standards of luxury brands – The Cadillac Shield.
1 Whichever comes first, fully transferable. See dealer for complete details.
2 The contiguous United States are the 48 U.S. states on the continent of North America that are south of Canada and north of Mexico, plus the District of Columbia.
3 Visit onstar.ca for coverage map, details and system limitations. Services vary by model and conditions. OnStar® acts as a link to existing emergency service providers.
Do you have questions about your ownership? Chat online with one of our Customer Care Ambassadors.Chat Now